AMAZON CLOUDWATCH 

Context : Amazon Web Service (AWS) - CloudWatch

Year : 2020 - now

My role : UX designer in the Amazon CloudWatch team

Team members : Alan Meany - UX team leader, Marija Jovic - UX designer, Simona Silvestri - UX designer, Laura Montefusco - UX designer

Description : CloudWatch is a service developed by AWS dedicated to dev ops, developers and managers willing to monitor and troubleshoot their cloud-based applications. Since I’ve been working here…

• I’ve worked on various product features with some of them that went live recently, like “moving graphs”, giving customers the ability to animate their dashboards so that they can replay what happened, trying to find correlations, spot trends…

• I’ve conducted a lot of generative and evaluative user research, both qualitative and quantitative, relying on various research methods like 1:1 interviews, card sorting, prototype testing, sentences completion, surveys etc.

• I’ve worked on some long-term vision thinking

• I’ve focused a lot of data visualization

• I’ve driven and taken part in many creative workshops

• I’ve collaborated with many colleagues and stakeholders from everywhere: PMs, designers, front-end and back-end engineers engineers, managers, UX writers…

• I’ve been able to apply daily the amazon leadership principles like customer obsession, invent and simplify, disagree and commit…

• I’ve developed my communication skills (both oral and writing)

• I’ve quickly adapted myself to “the new normal” with a 100% remote onboarding, and 100% WFH since April 2020. This has forced me to strengthen my adaptability, organizational and communication skills, while giving me a great autonomy and work / life balance.

• I’ve also created on my spare time a powerful homemade tool built in React to better slice and dice the customer feedback and sort it by topic automatically

• I’ve won the Q1 hackathon with my team composed of Simona Silvestri - UX, Daniele Cuesta - Software engineer and Alex Kanchev - Software engineer